1) Shipping Conditions
1.1 Carriers and shipping services
Shipments are executed by following carriers:
Standard shipping services are used, alcohol is sent via DHL "ALTERSSICHTPRÜFUNG" service (not available in all countries).
Shipments are usually insured up to €500.00.
The sizes of our shipping boxes are chosen so that they can be shipped in one package. Accordingly, the shipping costs shown are an indication per each package.
1.2 Shipping zones
Delivery takes place within Germany (excluding islands) and the following EU countries (Zone 1):
|
|
Switzerland is defined as Zone 2.
Zone 3 contains all remaining EC countries:
|
|
Zone 4 forms countries of the Russian federation.
| Zone | Weight | Freight cots / parcel | Hint |
|---|---|---|---|
| Germany (excl. islands) | To 30 kg | € 6.99 | Free of freight costs from € 80.00 |
| Zone 1 | To 9.9 kg | € 19.99 | |
| 10 kg to 30 kg | € 28.90 | ||
| Zone 2 | To 9.9 kg | € 30.90 | |
| 10 kg to 30 kg | € 45.50 | ||
| Zone 3 | To 30 kg | € 59.50 | |
| Zone 4 | To 30 kg | € 69.50 |
1.3 Delivery of download products from the category "Recipes":
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
Download products can be downloaded from a link provided by email.
This e-mail with access data to carry out the download is sent within one working day after the conclusion of the contract (with an agreed advance payment after the time of your payment instruction).
1.4 Delivery of voucher codes from the category "Vouchers":
There are no shipping costs for voucher codes.
The purchased voucher code can be activated via link provided by email (activated directly in your shopping cart) or resend / given away as a gift.
This e-mail with the code is sent within one working day after the conclusion of the contract or, in the case of automated payment methods such as PayPal or amazon pay, automatically after payment confirmation. In the case of prepayment and invoice, the dispatch takes place after receipt of payment.
1.5 Delivery times
Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 2-4 working days, in the case of foreign deliveries within 3-10 working days after conclusion of the contract (with agreed advance payment after the time of your payment instruction). Articles that are subject to a bulk order and are marked accordingly by the delivery status are delivered within 2-4 weeks.
Please note that domestic deliveries are not made on Sundays or public holidays, while deliveries abroad are only made on working days.
If items are ordered with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Items that are subject to age verification are sent via DHL's "ALTERSSICHTPRÜFUNG" service (not available for all countries).
All information is without guarantee of completeness, subject to change.
The buyer is responsible for customs clearance of goods or other import fees for shipments outside the EU.
The commissioned transport service provider is responsible for the delivery times. The seller has no way of influencing this.
External areas such as islands, overseas regions etc. are not included in the shipping costs and lead to a recalculation of the shipping fees.
2) Accepted payment options
- Prepayment by bank transfer- Payment by PayPal (express, invoice, SEPA, credit card, Later)
- Payment on account (after the 3rd order up to EUR 150 with customer account)
- Payment by amazon pay
Aditional information on payment
When paying by credit card, the credit card account is debited when the contract is concluded.
If you have any questions, you can find our contact details in the legal notice.